1.0 About Lee E. Miller
2.0 Introduction
3.0 Pre-work
4.0 Negotiating Basics
4.1 Setting Goals
4.2 Balancing Outcome and Relationships
5.0 Three Keys to Negotiating Success
5.1 Being Confident
5.2 Being Prepared
5.3 Being Willing to Walk Away
6.0 Multi-Dimensional Approach
6.1 Convince
6.2 Collaborate
6.3 Create
7.0 Implementing What You've Learned
8.0 More Information
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