Level 1
1.0 Level 1 Introduction
1.1 Navigating in the Main Window
1.2 Home View
1.3 The Navigation Bar
1.4 Using Keystroke Shortcuts
1.5 Section Summary
Quiz
2.0 Sending Messages
2.1 Sending a Mail Message
2.2 Sending a Phone Message
2.3 Adressing Messages
2.4 Message Appearance
2.5 Spell Check and Quick Correct
2.6 Attaching Files to a Message
2.7 Send Options, Tracking, and Security
2.8 Work in Progress
2.9 Working with Sent Items
2.10 Viewing Message Properties
2.11 Retracting or Deleting a Sent Item
2.12 Resending a Message
2.13 Section Summary
Quiz
3.0 The Address Selector
3.1 Using the Address Selector
3.2 Displaying the Names of Group Members
3.3 Filtering the Address List
3.4 Changing the Search Criteria
3.5 Adding a New Contact
3.6 Section Summary
Quiz
4.0 Level Summary
Post Course Exam
Level 2
Level 2 Introduction
1.0 Working With Received Items
1.1 Mailbox Overview
1.2 Using the QuickViewer
1.3 Opening Messages
1.4 Working with the Header Bar
1.5 Reading Forwarded Messages
1.6 Messenger Presence
1.7 Replying to Messages
1.8 Forwarding Messages
1.9 Deleting Messages
1.10 Working With Attachments
1.11 Printing Messages or Attachments
1.12 Saving Messages and Attachments
1.13 Using QuickMenus with Received Items
1.14 Section Summary
Quiz
2.0 Customizing the Main Window
2.1 Customize the Navigation Bar
2.2 Customize the Main Window Appearance
2.3 Customize the Toolbar
2.4 Customize the Home View
2.5 Creating New Personal Views
2.6 Section Summary
Quiz
3.0 Organizing Messages
3.1 Creating Personal Folders
3.2 Open, Expand and Collapse Folders
3.3 Sorting Folders
3.4 Moving or Linking Messages to a Folder
3.5 Deleting Folders
3.6 The Folders Dialog Box
3.7 Categorizing a Message
3.8 Categorizing an Outgoing Item
3.9 Filter and Find Messages by Category
3.10 Personalizing a Message
3.11 Section Summary
Quiz
4.0 Level Summary
Post Course Exam
Level 3
Level 3 Introduction
1.0 Working in the Calendar
1.1 Working and Navigating in the GroupWise Calendar
1.2 Reading Calendar Messages
1.3 Posting Personal Appointments
1.4 Using Show Appointment As
1.5 Posting Personal Tasks
1.6 Posting Personal Notes
1.7 Change the Duration of an Appointment
1.8 Reschedule Appointments and Tasks
1.9 Setting Alarms
1.10 Multiple Calendars
1.11 Printing Your Calendar
1.12 Section Summary
Quiz
2.0 Scheduling Appointments
2.1 Scheduling Group Appointments
2.2 Using the Busy Search
2.3 Recurring Appointments or Tasks
2.4 Rescheduling Appointments
2.5 Accepting, Declining, and Delegating Appointments
2.6 Accepting and Declining Recurring Appointments
2.7 Section Summary
Quiz
3.0 Handling Tasks
3.1 Assigning Tasks
3.2 Accepting, Declining, and Delegating Tasks
3.3 Completing a Task
3.4 Section Summary
Quiz
4.0 Reminder Notes
Quiz
5.0 Level Summary
Post Course Exam
Level 4
Level 4 Introduction
1.0 Shared Folders
1.1 Sharing an Existing Folder
1.2 Creating a Shared Folder
1.3 Modifying the Rights of a Shared Folder
1.4 Deleting a Shared Folder
1.5 Accepting a Folder Shared with You
1.6 Creating a Discussion Thread
1.7 Viewing Discussion Threads in a Shared Folder
1.8 Replying to a Discussion Thread
1.9 Section Summary
Quiz
2.0 The Address Book
2.1 Address Book Overview
2.2 The Contacts Folder
2.3 Acting on Contacts
2.4 Searching for Address Book Items
2.5 Using Filters in the Address Book
2.6 Creating a New Contact
2.7 Contact Details
2.8 Creating a New Resource
2.9 Creating a New Organization
2.10 Using and Modifying the Frequent Contacts Book
2.11 Using and Creating Personal Address Books
2.12 Deleting a Personal Address Book
2.13 Creating Groups
2.14 Modifying Groups
2.15 Sharing Address Books
2.16 Printing Address Books
2.17 Importing and Exporting Contacts and Address Books
2.18 Name Completion Search
2.19 Section Summary
Quiz
3.0 The Contacts Folders
3.1 Modifying the Properties of the Contacts Folder
3.2 Acting on Contacts
3.3 Creating a New Contact, Resource, Organization or Group
3.4 Contact Management
3.5 Categorizing a Contact
3.6 Filtering the Contacts Folder
3.7 Section Summary
Quiz
4.0 Level Summary
Post Course Exam
Level 5
Level 5 Introduction
1.0 Routing Items
1.1 Sending a Routed Item
1.2 Requiring Passwords to Mark Routed Item Completed
1.3 Completing a Routed Item
1.4 Tracking the Status of a Routed Item
1.5 Section Summary
Quiz
2.0 Checklists
2.1 Checklists
2.2 Moving Items to the Checklist
2.3 Creating a Checklist in a Folder
2.4 Section Summary
Quiz
3.0 Filters
3.1 Quick Filter
3.2 Creating a Basic Filter
3.3 Creating an Advance Filter
3.4 Saving, Deleting, Opening and Clearing a Filter
3.5 Section Summary
Quiz
4.0 Finding Items
4.1 Using the Basic Find
4.2 Using the Find by Example
4.3 Creating a Find Results Folder
4.4 Section Summary
Quiz
5.0 Rules
5.1 Creating a Rule
5.2 Editing a Rule
5.3 Enabling and Disabling Rules
5.4 Section Summary
Quiz
6.0 Proxy
6.1 Establishing an Access List
6.2 Protecting Personal Items
6.3 Proxy Access and the Busy Search
6.4 Accessing Another User's Account
6.5 Viewing Multiple User Calendars Simultaneously
6.6 Section Summary
Quiz
7.0 Level Summary
Post Course Exam
Level 6
Level 6 Introduction
1.0 Using GroupWise Notify
1.1 Starting Notify
1.2 Defining GroupWise Notifications
1.3 Responding to a Notification
1.4 Using the Notification List
1.5 Turning Notify Off
1.6 Section Summary
Quiz
2.0 GroupWise Options
2.1 General Options
2.2 Enabling Automatic Spell Checking
2.3 Setting the HTML and Plain Text Options
2.4 Default Actions
2.5 Enabling an Automatic Signature
2.6 Appearance
2.7 Changing Your Password
2.8 Section Summary
Quiz
3.0 Trash
3.1 Deleting a Message
3.2 Undeleting a Message
3.3 Emptying the Trash or Selected Items
3.4 Emptying the Trash Automatically
3.5 Section Summary
Quiz
4.0 Groupwise Modes
4.1 Online
4.2 Caching
4.3 Remote
4.4 Section Summary
Quiz
5.0 Account Size Management
5.1 Working with Groupwise Backup
5.2 Archiving Messages
5.3 Viewing and Unarchiving Messages
5.4 Mailbox Size Monitoring
5.5 Section Summary
Quiz
6.0 Junk Mail
6.1 Junk Mail Handling
6.2 The Block, Junk, and Trust Lists
6.3 Section Summary
Quiz
7.0 Level Summary
Post Course Exam
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