Level 1
1.0 Introducing Outlook
1.1 Starting Outlook
1.2 Getting to Know the Outlook Interface
1.3 Exploring Outlook
1.4 Using the Reading Pane
1.5 Creating New Folders
1.6 Using a Toolbar
1.7 Using Outlook Today
1.8 Using Views
2.0 Sending Email
2.1 Composing a New Message
2.2 Formatting a Message
2.3 Replying to & Forwarding Messages
2.4 Redirecting Responses Automatically
2.5 Message Options
2.6 Attachments
3.0 Using Address Books
3.1 Adding & Editing a Contact
3.2 Sending a Message
3.3 Distribution Lists
3.4 Importing & Exporting Address Books
3.5 Displaying Contacts in Various Views
4.0 Printing in Outlook
4.1 Printing Items in Outlook
4.2 Print Options
5.0 Cleaning up Outlook
5.1 Deleting Items
5.2 Recovering Deleted Items
6.0 Getting Help
6.1 Getting Help & Online Help
Level 2
1.0 Using the Calendar
1.1 Setting Up Your Work Schedule
1.2 Calendar Views & Display Options
1.3 Additional Display Settings
1.4 Other Folders / Shared Calendars
2.0 Planning Meetings & Appts.
2.1 Creating/Editing and Recurring Appts.
2.2 Setting Appt. Reminders
2.3 Meeting Requests
2.4 Finding an Appointment
3.0 Using Tasks
3.1 Creating a Task
3.2 Task Request
3.3 Scheduling Time for a Task
3.4 Setting Task Default Options
4.0 Using the Journal
4.1 Creating a Journal Entry
4.2 Creating Automatic Journal Entries
4.3 Editing a Journal Entry
4.4 Working With Journal Entry Views
5.0 Using Notes
5.1 Creating & Using Notes
5.2 Configuring & Viewing Notes
6.0 Organizing Messages
6.1 Using Organize
6.2 Creating Personal Folders
6.3 Moving & Copying Messages
6.4 Automating Your Mailbox
7.0 Toolbars
7.1 Customizing Toolbars
7.2 Creating a New Toolbar Button
8.0 Customizing Views
8.1 Creating Custom Views
8.2 Using Views
9.0 Using Outlook's Anti-Spam Tools
9.1 Enabling Outlook's Junk Email
10.0 Assigning Delegates
10.1 Delegate Permissions
10.2 Sharing Folders
Level 3
1.0 Advanced Mail Message Options
1.1 Automatic Spell Checking
1.2 Creating a Signature in Outlook
1.3 Setting the Default Message Font
1.4 Setting the Default Stationary
2.0 Finding & Recalling Messages
2.1 Finding Mail Messages
2.2 Using Activities Tab
2.3 Search Folders
2.4 Recalling & Resending
3.0 Archiving Outlook Data
3.1 Using AutoArchiving
3.2 Retrieving Archived Items
3.3 Disabling AutoArchive
3.4 Setting Archive Properties for Items
4.0 Public Folders
4.1 Creating a Public Folder
4.2 Public Folder Conversations
4.3 Public Folders
5.0 Multiple Email Accounts
5.1 Creating Additional Email Accounts
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